♡ Where do you ship from?
I ship from Sydney, Australia.
♡ How much is shipping?
In order to keep the shipping costs low for international buyers, I have set up listings adhering to postage minimum & maximum weights. Shipping is calculated based off the weight of items and customer location in checkout. All orders under 50 grams in weight do not incur a shipping charge.
♡ When will my order ship?
I am to pick and post all orders within 5 - 7 business days.
♡ How long does international shipping take?
On average shipping from Australia takes 6 - 8 weeks.
For shipping services with tracking, lead time for delivery is generally 10 working days.
♡ Why is shipping so expensive?
The price for international shipping reflects the current shipping rates of Australian Post. Unfortunately, I have no control over the shipping rates.
♡ Does my order come with tracking?
Shipping calculated at checkout will advise if the shipping type comes with tracking or if tracking is not included. On fulfillment of your order the tracking number will be advised.
♡ I think my parcel is lost, what do I do?
I am not liable for any products lost during shipping however please email me at firstname.lastname@example.org with your concerns so I can assist you.
♡ Will I have to pay custom taxes / import fees?
Customers are fully responsible for any taxes or fees that occur for international orders.